Delivery & Returns
We send out orders the same day for all orders received before midday. Order placed after midday will be sent the following morning unless a different dispatch time is stated on the product page. You can contact us regarding special delivery arrangements prior to an order. We use Royal Mail and while we aim to have orders delivered the next day, we cannot be held accountable for delayed deliveries.
- For details on international orders and deliveries, please click HERE.
GridKings aims to make buying from us as easy as is possible. You can return goods within 14 days for an exchange or refund. If you want to return goods, they must be in ‘as new‘ condition – meaning that all tags must be present and there must be no sign of usage. Some store’s accept helmet returns even when tags and visor overlays have been removed but we do not; due to safety concerns for the next person who might buy that helmet. The item must be in the original box with all relevant leaflets and brochures present.
When returning an item, you must download our Returns Form located HERE, fill it in and include it with your returned item(s). We will refund you the full amount minus the postage costs. All items are viewed and checked by us before we send them out to ensure that they are the correct item and that there are no defects.
We advise that when returning items to us; a recorded delivery service is used, as we cannot be held responsible for any goods lost or damaged in transit to us.